ARTWORK REQUIREMENTS:
All files submitted must be in black & white digital artwork: in Adobe Illustrator or CorelDraw format. Please convert fonts to curves in both PC & Mac platforms.  Digital artwork can be sent via email or mailed.  When sending artwork we suggest please include a P.O.# & company name as file name.

All files must be EPS or AI in vector format generated in Adobe Illustrator version 7 to 10 or CDR generated in CorelDraw version 7 to 10.  Any files that are BMP, TIFF, JPEG, DOC, PDF, PSD are subject to art charges.

ARTWORK CHARGES:
If minimum artwork requirements are not met, art charges will be applicable.  If charges are applicable you will be advised.  Pricing for artwork are based on a $75.00(x) per hour.  Minimum art charge of $25.00(x) if supplied art needs re-work.  Be advised that supplied art will not be returned unless requested and will be returned freight collect.

PRICING:
All prices subject to change without notice.  All applicable taxes are extra.  All prices shown are suggested.

ORDER ACKNOWLEDGEMENT:
Artwork Approval Sheet will be sent via email or fax detailing your order. Review thoroughly.  No order will proceed without a written signature on the APPROVAL SHEET.  Verbal orders or confirmations will not be accepted.

EMAIL:
You must ensure to include a "SUBJECT" with your email.  All unidentifiable email will not be opened and will be deleted.

RUSH ORDERS:
We appreciate your business and will do our best to meet your delivery needs.  But in some cases, a rush charge may have to be applied.  Please call our customer service to confirm any possible extra cost.

OVER AND UNDER RUNS:
Every effort will be made to ship exact quantity.  But because of the nature of our products, we reserve the right to over ship by 5%.

RETURNS AND CANCELLATIONS:
No goods accepted for return unless authorized.  No claims for credit will be allowed after 5 business days upon reception of goods.  If an order is cancelled during or after production a written request must be received.  Any work that has been done will be invoiced at the accumulated cost.

TERMS:
Terms are 30 days NET, strictly enforced on approval credit accounts.  All non account customers are required a 50% deposit with order & balance (COD) on completion on order, until credit has been established.  To set up an account please return your credit application with all required information.

COPYRIGHTS, TRADEMARKS & REGISTRATION MARKS:
The factory bears no responsibility of any legal infringement to copyrights, trademarks & registration marks.  All rights in the use of all logos are strictly the responsibilities of the customer.

SHIPPING:
Once goods have left our possession our responsibility ends.  Any delays in transit is beyond our control.  We will not be responsible for any damages to orders during shipping.  Any damages resulting from shipping must be claimed through the carrier.  Please specify method of shipping.  If not specified all orders will be shipped (UPS/Canada Post/Local courier) and invoiced accordingly.

SAMPLES & DIE CHARGES:
Pre-production samples are available at $150.00(c) refundable after order, except on die struck & 3D. Die charges subject to limited items & are not refundable.  Sample kits are available for $50.00(c).  Please see representative for further info.  Any house samples that are requested will be invoiced just shipping unless shipping method or account is given.